We want your child to feel safe, secure and happy whilst at our school. As each child is different and has individual experiences we keep our settling in procedure flexible to take this into account.
The settling in time is as much for the parents as it is for your child as we know from experience that if the parent is happy and secure in leaving their child with us that the child will be relaxed and enjoy the new experiences school has to offer them.
Once you have decided upon a start date and the hours you require, we will arrange for you to visit with your child before they are due to start with us and join in our activities. These visits will depend on your child’s age, their previous experiences of being cared for away from their own home and parents, by family or other care settings. Please do allow time for these visits as they are very important. If you cannot obtain the time off, then grandparents or a close friend of the child can accompany the child. Your child can bring along a favourite toy, comforter or item to remind them of home, which they can keep with them.
We will arrange times to complete all the necessary paper work we require to be completed for us to comply with our Ofsted registration. We will ask you to complete an “all about me” form along with a routine sheet. This is so we can start to build detailed knowledge of your child, which will inform our plans. Daily diaries are exchanged between your child’s key person and your selves for our 3 months – 3 year olds detailing the activities they have done.
You are welcome to contact the School to check on your child throughout the first days of being left for your own reassurance.
In cases of child care being required in an emergency or at short notice we will work with you as much as possible to settle your child but this can cause more upset for the child.
We expect new children to have some difficulties in parting from their parents on arrival at Nursery, but gradually they become accepting of the situation and this will vary from child to child. Most children find it is comforting to have a set routine on arrival, so they know what is happening. We would like all parents to say good bye to their children before leaving, even if this upsets the child at the time, they can be comforted and can be reassured that their parents will be coming back for them later.
If the parent just goes without saying goodbye whilst the child is engrossed then they become more upset later when they realise their parents aren’t there and this can be very confusing for the child and prolongs the settling process.
The safety of your child whilst at nursery is very important. We have a key code door system to allow entry into the Nursery. Once your child has enrolled in nursery we will give you the code so you can enter the Nursery. We ask that you only give the code to the people collecting your child on a regular basis. No child will be allowed to leave other than with their parent or guardian unless we have prior notification. If you or the person leaving the child will not be collecting the child please notify a member of staff when you drop your child off. For extra security we have a password system in cases of emergency collection being required.
Our responsibility for your child begins when you hand them over to a member of staff at the Nursery and ends when you or the designated person who is collecting for you meets the child for collection.
If you are delayed in collecting your child then you must telephone us to inform us as soon as possible, so that we can ensure that we have the necessary staff retained on duty to cover this emergency. If you cannot collect your child yourself and wish someone else to collect them on your behalf we must be notified beforehand. The person collecting should be someone already known to our staff. If this is not possible we will use our password system to ensure the child goes home with the authorised person.
If we do not hear from you and you do not collect your child or arrange for collection at a later time or by someone else, within an hour of the arranged normal collection time, we will in the first instance try to contact either parent or emergency contact person to arrange collection. If we do not get a response, we will contact the duty social team for their advice on how to proceed from there. We will continue to care for the child until 6.15 pm or until alterative care or collection is arranged by the necessary authorities.
If there is any body that may not have contact or collect your child we must be notified of this. If someone arrives to collect your child when no previous arrangements have been made we will contact you first, and not allow the child to go until we have your authority. If late collection becomes a regular occurrence then extra charges will be come payable and we will have to review our care contract with you.